Review Guidelines

You may leave a review on ScaldbeckCamping.co.uk, provided contributions are submitted in a responsible manner and for lawful purposes only.

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We acknowledge that camper interaction with campsite staff is an integral part of the holiday experience and welcome constructive feedback on customer service. However, we recommend personal issues or personal disagreements with site management should be taken up with the site directly in order for the complaint to be adequately addressed.

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Campsite reviews are limited to 400 words maximum.

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Reviewers should abide by the following rules:

 

• Campsite reviews will only be accepted and published if the reviewer has stayed overnight at our campsite.

• You are prohibited from posting reviews that use violent, coarse, sexist, racist, accusing, obscene, defamatory or threatening language.

• You are prohibited from posting personal information that could be used to track, identify, contact or impersonate someone (e.g. name, address, phone number, email, or credit card details)

• You are prohibited from posting any promotional material of any kind (including links/URLs) or other forms of solicitation.

• You are prohibited from using the potential publication of negative reviews as a means to make demands on the campsite owner (such as refunds).

• You are prohibited from posting reviews that violate someone else's intellectual property, privacy/confidentiality, or personality rights.

• You are prohibited from using the review of our campsite to critique our website and booking service.

 

Campsite owner is permitted to respond to reviews:

 

• Campsite owner (or any other individuals employed by or affiliated with a campsite) are not permitted to review campsites, including their own.

• Responses that comply with these guidelines will appear directly underneath the review in question.

• We cannot delete unflattering reviews upon request as this would compromise our reliability and impartiality.

 

All reviews and responses are checked individually by humans to ensure the abide by the above guidelines.